Question

Landon had a very vocal and emotionally charged conflict with his manager about taking on leadership role within

the team. Landon was feeling frustrated and betrayed by his manager. Instead of managing his emotions in a
constructive manner, he vents to his coworker about how his manager is awful and calls the manager all kinds of
names/abuses. The coworker leaks this conversation within the team and now everyone in the team, including the
manager is angry and distrusting of Landon. Which of the following emotional rules did Landon violate?
O Expressing emotions to help individuals
O Expressing emotions to improve situations
O Not managing emotions for personal benefit
O Expressing emotions to the right people

Answer 1

Landon violated the emotional rule of expressing emotions to the right people, as his unconstructive venting to a coworker led to mistrust and conflict within his team.

Step-by-step explanation:

Landon violated the emotional rule of expressing emotions to the right people. It's essential in a professional environment to manage one's emotions and address issues constructively. Instead of venting to his coworker, which ultimately led to a breach of trust and further conflict within the team, Landon should have engaged in a bridge-building conversation with his manager or consulted with HR if needed. The goal should have been to express his feelings in a way that could improve the situation without deteriorating his reputation and relationships at work.

Furthermore, managing these challenging situations often requires choosing words carefully, remaining calm, and focusing on problem-solving rather than resorting to blame. By failing to do this, Landon missed the opportunity for effective conflict resolution and potentially damaged his professional relationships and standing within the team.