Final answer:
A veterinary practice should generally turn away clients at closing time to ensure the best care and avoid delays, but there may be exceptions for emergencies or urgent care.
Step-by-step explanation:
A veterinary practice should generally turn away clients who enter the clinic at closing time, but there may be exceptions depending on the situation.
This is because veterinarians and their teams require a reasonable amount of time to finish their work and prepare for the next day. Seeing clients right at closing time can lead to rushed consultations and compromised care for the animals. It can also delay the staff's ability to finish their duties and leave the clinic on time.
However, there may be instances where turning away a client is not possible or appropriate, such as emergencies or situations involving urgent care. In such cases, the veterinary practice may choose to provide assistance while also informing the client about the importance of respecting closing hours.