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When agent needs more info what is case state? A. Pending B. In Progress C. Closed D. Resolved
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2 votes
When agent needs more info what is case state?

A. Pending
B. In Progress
C. Closed
D. Resolved

User ILovemyPoncho
by
8.9k points

1 Answer

2 votes

Final answer:

The case state when an agent needs more information is typically classified as Pending.

Step-by-step explanation:

The subject of the question is related to case management in the context of an agent who needs more information. In this case, when an agent needs more info, the case state is typically classified as Pending as it is awaiting additional details or clarification.

User ANIK ISLAM SHOJIB
by
7.9k points
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