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Communication is important when providing service to a person who is hearing impaired, you should:

A) Speak louder
B) Use complex gestures
C) Avoid direct eye contact
D) Use clear gestures and written communication

User Nyssa
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1 Answer

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Final answer:

Clear gestures and written communication are essential in serving a person who is hearing impaired. Loud speech isn't effective, and maintaining eye contact and using appropriate body language are key to conveying messages respectfully and clearly.

Step-by-step explanation:

When providing service to a person who is hearing impaired, communication strategies are vital. It is important to use clear gestures and written communication to ensure messages are understood. Speaking louder does not necessarily help and may actually be counterproductive. Complex gestures may confuse rather than aid understanding, and avoiding direct eye contact can come across as disinterested or rude.

Instead, be clear, concise, and to the point in verbal exchanges. Use specific terms and jargon carefully, enunciating clearly and using respectful language. Ensure any visuals like graphs or infographics are large and of high quality to aid comprehension. Good eye contact indicates engagement and being alert, while being conscious of body language and nonverbal cues helps convey the intended message more effectively. Remember, incorporating visual aids can significantly contribute to inclusivity, accommodating individuals who cannot rely on spoken words alone.

User Opsguy
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