Question

A customer is wondering why their vehicle feels slow while accelerating when the selec-terrain knob is in the snow position. How would you respond?

A) The snow mode is designed for better traction and safety, sacrificing acceleration for stability.
B) The snow mode is malfunctioning and needs immediate service.
C) The snow mode engages a lower gear, prioritizing stability over speed.
D) The snow mode reduces power to the engine to prevent wheel slippage in icy conditions.

Answer 1

The select-terrain knob is in the snow position. The snow mode is designed for better traction and safety, sacrificing acceleration for stability. (option A)

Step-by-step explanation:

Option A provides the correct response. When the select-terrain knob is set to the snow position, it activates a mode in the vehicle's traction control system designed to enhance stability and traction in slippery conditions such as snow or ice. This is achieved by adjusting parameters like throttle response, transmission shift points, and traction control settings.

In snow mode, the vehicle prioritizes stability over speed to prevent wheel slippage and enhance overall control on slippery surfaces. This adjustment may lead to a perceived reduction in acceleration compared to normal driving conditions. The trade-off is intentional, emphasizing safety and preventing wheel spin that could occur if excessive power is applied during acceleration on icy or snowy roads.

option A is the appropriate response, explaining that the slow acceleration in snow mode is a deliberate design choice to prioritize stability and traction, enhancing safety in adverse weather conditions.