Question

Mr. Pugh, who is unaccompanied, fell in the reception area. He stated he was not injured. He just leaned over too far to pick up a book off the floor. There are several other patients in the reception area and Joe, a medical assistant, was walking through the area at the time of the fall. Who do you NOT question to gather information concerning a patient injury from a fall in the medical office?

Option 1:
a. Mr. Pugh

Option 2:
b. Other patients in the reception area

Option 3:
c. Joe, the medical assistant

Option 4:
d. The person who witnessed the fall

Answer 1

To properly report on Mr. Pugh's fall, one should interview Mr. Pugh, Joe the medical assistant, and any direct witness to the fall, but not other patients who did not directly witness the incident.

Step-by-step explanation:

In the scenario where Mr. Pugh fell in the reception area, the person you would NOT question to gather information concerning his injury from a fall in the medical office would be option 2: b. Other patients in the reception area. When an incident occurs, it is critical to gather information from the individual involved and any direct witnesses. Mr. Pugh himself (option 1) and Joe, the medical assistant who was present at the time (option 3), would be primary sources of information. It would also be important to interview any specific person who witnessed the fall (option 4). Other patients in the area may not have seen the incident or may provide secondhand information, which could be less reliable for an accurate report of the events.