Final answer:
When a patient comes to the office looking for a new dentures product they saw on TV, it is important to assess the patient's needs and recommend suitable options.
Step-by-step explanation:
When a patient comes to the office looking for a new dentures product they saw on TV, it is important to assess the patient's needs and recommend suitable options. Recommending a product solely based on a TV advertisement may not be the best approach as it may not necessarily meet the patient's specific requirements. By assessing the patient's needs, the dentist can provide personalized recommendations that take into account factors such as fit, comfort, durability, and cost.