Final answer:
The statement in the given question is true. The customer's perception of a problem with the thermostat does not necessarily mean that there is an actual problem. gas technician, who is an expert in the field, has assessed the situation and determined that the thermostat is functioning properly.
Step-by-step explanation:
The statement in the given question is: a) True The customer feels that there is something wrong with the thermostat, but the gas technician who responded said it was fine. This statement is true because the customer's perception of a problem does not necessarily mean that there is an actual problem with the thermostat. The gas technician, who is an expert in the field, has assessed the situation and determined that the thermostat is functioning properly.
The customer's perception of a problem with the thermostat does not necessarily mean that there is an actual problem. gas technician, who is an expert in the field, has assessed the situation and determined that the thermostat is functioning properly. This statement is true because the customer's perception of a problem does not necessarily mean that there is an actual problem with the thermostat.