Final answer:
EMTs have a difficult time helping family members understand the EMS profession due to the lack of shared experience and understanding. Family members may struggle to fully comprehend the physical and emotional demands of the job.
Step-by-step explanation:
EMTs have a difficult time trying to help family members understand what it's like to work in EMS because family members do not have a shared experience or understanding to draw from. EMTs are exposed to unique situations and experiences on a daily basis, and it can be challenging for family members to fully comprehend the physical and emotional toll of the job.