Final answer:
The statement is true, as ISO 9000 is a set of international standards that guide organizations on the principles of quality management without prescribing the exact methods for achieving it. It is applicable to various industries and sizes of organizations, making it a versatile tool for quality assurance.
Step-by-step explanation:
The statement 'ISO 9000 certification can be applied to almost all industries. It guides managers in what to do but not how to do it.' is true. ISO 9000 is a set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements needed to maintain an efficient quality system. They are not specific to any one industry and can be applied to organizations of any size.
ISO 9000 focuses on the fundamentals of quality management systems, including the eight management principles upon which the family of standards is based. These principles are customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, relationship management, and system integration.
Although ISO 9000 standards delineate what aspects of a company's operations must meet certain standards, they do not dictate how to meet these standards. This allows organizations the flexibility to implement the requirements as they see fit for their specific processes and industries, making the standards versatile and widely applicable. Therefore, ISO 9000 acts as a guide for managers to understand what areas require control and standardization, but it allows them the freedom to determine the best way to achieve this within their organizational context.