Final answer:
To find more information about an insurer's duties, the insured should refer to the conditions section of the policy.
Step-by-step explanation:
If an insured believes their insurer is not properly fulfilling its obligations, they can find more information about the insurer's duties in the conditions section of the policy. The conditions section outlines the rights and obligations of both the insurer and the insured. It typically includes information on the insured's duty to provide notice of a loss, the insurer's duty to investigate a claim, and the procedures for resolving disputes.