Question

If conflict exists to the level that productivity and quality of care are compromised, the _____ __________ must attempt to identify the origin of the conflict and attempt to resolve it.

a) Team leader

b) Human resources department

c) Individual team members

d) Conflict resolution specialist

Answer 1

In healthcare settings, the team leader is responsible for addressing and managing conflicts within the team.

Step-by-step explanation:

When conflicts exist to the level that productivity and quality of care are compromised, the team leader must attempt to identify the origin of the conflict and attempt to resolve it. In a healthcare setting, the team leader, who may be a nurse manager or a supervisor, plays a crucial role in addressing and managing conflicts within the team. They are responsible for promoting effective communication, fostering collaboration, and implementing conflict resolution strategies.