Question

Which of the following would be the most appropriate way to answer the pharmacy telephone?

a. "Hello"
b. "Hello, this is Todd."
c."Community Pharmacy, this is Todd speaking. How may I help you?"
d. "Could you please hold?"

Answer 1

The most appropriate way to answer the pharmacy telephone is to say 'Community Pharmacy, this is Todd speaking. How may I help you?'

Step-by-step explanation:

The most appropriate way to answer the pharmacy telephone would be option c: 'Community Pharmacy, this is Todd speaking. How may I help you?'

This option introduces the pharmacy's name and the name of the person answering the call, which adds a professional touch and helps establish a connection with the caller. It also includes a polite greeting and offers assistance to the caller, indicating that the person answering the call is ready to help.