Final answer:
Pharmacy technicians should refer customers with medication administration questions to the pharmacist, who is qualified to provide detailed advice on medication use due to their extensive knowledge in chemistry and biology.
Step-by-step explanation:
If a customer has questions about the proper administration of their prescription medication, the pharmacy technician should refer the customer to the pharmacist. It is the pharmacist's role to advise both physicians and patients on the selection, dosage, interactions, and side effects of drugs, stemming from their extensive knowledge in chemistry and biology. As professionals holding doctorates in pharmacy and being state-licensed, pharmacists are equipped to guide customers on how and when to take their medications correctly. Pharmacy technicians, while integral to a pharmacy's operation, are not typically trained to provide detailed medical advice, thus emphasizing the importance of a pharmacist's expertise in matters concerning medication administration.
Pharmacists are found in various medical settings, including drugstores and hospitals, where they dispense medications prescribed by physicians. Though the role of compounding drugs is less common for pharmacists in modern times, their science-based knowledge remains critical for ensuring safe and effective use of medications, supporting overall public health.