Final answer:
The correct option is A) both financial and operational performance measures. The balanced scorecard system requires management to consider both financial and operational performance measures.
Step-by-step explanation:
The balanced scorecard system requires management to consider both financial and operational performance measures.
It is a performance measurement tool that takes into account various perspectives, including financial, customer, internal processes, and learning and growth. The balanced scorecard system requires management to consider both financial and operational performance measures.