Final answer:
The registered nurse (RN) used characteristics such as immediate feedback, concrete details, and identifying ways to improve when talking to the nursing assistive personnel (NAP).
Step-by-step explanation:
The registered nurse (RN) used several characteristics of positive feedback when talking to the nursing assistive personnel (NAP):
- Feedback is given immediately: The RN provided the feedback to the NAP right after observing the task performed.
- Feedback offers concrete details: The RN mentioned specific details such as recording Mrs. Taylor's pulse before and after the walk and the fact that she walked barefoot in the hallway.
- Feedback identifies ways to improve: The RN instructed the NAP to ensure that patients wear slippers or shoes for safety during walks.