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What are some effective ways to interact with a customer who has a vision disability?

a. Use visual aids and charts
b. Provide printed materials only
c. Ask open-ended questions
d. Offer verbal descriptions and assistance

1 Answer

4 votes

Final answer:

Some effective ways to interact with a customer who has a vision disability include offering verbal descriptions and assistance, using visual aids and charts, and asking open-ended questions.

Step-by-step explanation:

When interacting with a customer who has a vision disability, it is important to provide effective communication and assistance. Some effective ways to interact with such customers include:

  • Offer verbal descriptions and assistance: Use clear and concise language to describe visual information, products, or services. Offer assistance when needed, but always ask for consent.
  • Use visual aids and charts: Utilize tactile materials, diagrams, or illustrations that can be touched or explored by customers with vision disabilities.
  • Ask open-ended questions: Encourage customers to share their needs, preferences, and feedback so that you can provide personalized assistance and accommodations.

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