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Satisfied patients may become loyal customers and in doing so they do all but which one of the following?

A. Recommend the healthcare provider to others.
B. Seek alternative healthcare options.
C. Comply with treatment plans.
D. Become repeat customers.

1 Answer

5 votes

Final answer:

Satisfied patients may recommend their healthcare provider to others, comply with treatment plans, and become repeat customers. They typically do not seek alternative healthcare options, as their actions are indicative of their contentment and trust in the service they have received.

Step-by-step explanation:

Satisfied patients may become loyal customers, and they often show their satisfaction through specific actions. When patients are satisfied with their healthcare provider, they might:

  • Recommend the healthcare provider to others, effectively acting as advocates for the service that they received.
  • Comply with treatment plans, increasing their chances of a positive health outcome.
  • Become repeat customers, choosing to return to the same healthcare provider for future needs.

However, satisfied patients typically do not seek alternative healthcare options, as their satisfaction is indicative of their contentment with the services provided and trust in the healthcare provider. Seeking alternatives is more characteristic of dissatisfaction or unmet needs.

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