Final answer:
It is true that a medical assistant is considered to be cross-trained when they can perform many duties in the office. Cross-training helps them to be versatile within the healthcare setting, which can include working in the lab as a Medical laboratory assistant.
Step-by-step explanation:
When a medical assistant is cross-trained, they are capable of performing a variety of duties within the medical office. This is indeed true. Cross-training allows a medical assistant to work in multiple areas of the medical office, such as the reception desk, the examination room, and the medical laboratory. Specifically, Medical laboratory assistants (MLA) typically process samples and perform routine lab assignments. They need clinical training to carry out their responsibilities effectively, although in some cases a degree may not be required to secure a position as an MLA.