Question

The patients or customers need to have an impact on the way things turn out describes:

a) Patient empowerment
b) Patient satisfaction
c) Patient involvement in decision-making
d) Patient-centered care

Answer 1

The concept that patients should have an impact on healthcare outcomes is known as patient-centered care, which aligns with the principles of autonomy and beneficence in healthcare settings.

Step-by-step explanation:

The phrase 'the patients or customers need to have an impact on the way things turn out' best describes patient-centered care. This approach to healthcare focuses on providing care that is respectful of and responsive to individual patient preferences, needs, and values, ensuring that patient values guide all clinical decisions. The principle of autonomy supports this approach, stating that patients have a right to make decisions about their own healthcare based on informed consent, which involves being provided all relevant information to make decisions that reflect their own values and best interests. The principle of beneficence complements patient-centered care by guiding healthcare professionals to act in ways that benefit the patient, promoting the patient's welfare in a manner that is respectful of their preferences and choices.