Question

This can be hard to regain even with strong recovery efforts in the event of severe service failures:

a) Patient trust
b) Customer satisfaction
c) Employee morale
d) Operational efficiency

Answer 1

The correct answer is a) Patient trust can be hard to regain even with strong recovery efforts in the event of severe service failures. patients and healthcare providers. When there are service failures or mistakes, it can erode the trust that patients have in the healthcare system, and it may take a significant.

Step-by-step explanation:

The correct answer is a) Patient trust. Patient trust can be hard to regain even with strong recovery efforts in the event of severe service failures. Trust is an essential component of the relationship between patients and healthcare providers. When there are service failures or mistakes, it can erode the trust that patients have in the healthcare system, and it may take a significant amount of time and effort to rebuild that trust.

Patient trust can be hard to regain even with strong recovery efforts in the event of severe service failures. patients and healthcare providers. When there are service failures or mistakes, it can erode the trust that patients have in the healthcare system, and it may take a significant amount of time and effort to rebuild that trust.