Final answer:
The term 'recovery effort' refers to actions taken to address a service failure in healthcare to make things right for the patient. It is designed to correct the underlying issue directly, similar to the mechanism of corrective cultural reforms.
Step-by-step explanation:
The attempt to correct service failure and make things right for the patient is known as a recovery effort. This involves steps taken by healthcare professionals or service providers to address and remedy a situation where the initial medical service did not meet the expected standards or caused some issues. Recovery efforts may include service adjustments, implementing corrective actions, and remedial measures aimed at resolving the underlying issues and restoring patients' well-being. As inferred from provided information, corrective action aims to bring balance back to a system by targeting the root cause, akin to cultural reforms that address the source of maladjustment, like adding vitamin C to curb scurvy. Whereas antidotal responses might alleviate symptoms without rectifying the underlying issue.