Final answer:
A pharmacy technician must refer the patient to the pharmacist for counseling when asked about side effects.
Step-by-step explanation:
When a patient asks a question regarding side effects to the pharmacy technician, legally the technician must refer them to the pharmacist for counseling. Pharmacists have the knowledge and expertise to provide accurate and detailed information about medication side effects, interactions, and proper use. As part of their role, pharmacists are responsible for counseling patients and ensuring they have a clear understanding of their medications.