Question

A medical assistant is checking in a patient who does not speak the same language as the medical assistant. Which actions should the medical assistant take?

Option A: Use a professional interpreter or translation service.
Option B: Speak loudly and slowly in English.
Option C: Attempt to communicate using basic gestures.
Option D: Ask the patient to find someone who speaks English.

Answer 1

The medical assistant should use a professional interpreter or translation service to communicate with the patient.

Step-by-step explanation:

The medical assistant should take option A: Use a professional interpreter or translation service. It is important to ensure effective communication and accurate understanding of the patient's medical information and needs. Using a professional interpreter or translation service will help bridge the language barrier and prevent miscommunication or misunderstanding.

Option B, speaking loudly and slowly in English, may not be effective as the patient may not understand or be proficient in English. Option C, attempting to communicate using basic gestures, may not be reliable and can lead to misinterpretation. Option D, asking the patient to find someone who speaks English, may not always be feasible or available.