Final answer:
To find the probability that at least 1 of the 3 pens selected by a customer is defective, we subtract the probability of none of the pens being defective from 1.
Step-by-step explanation:
To find the probability that at least 1 of the 3 pens selected by a customer is defective, we need to find the probability that none of the pens is defective and subtract that from 1.
In a group of 30 pens, 2 are defective and 28 are not defective. So the probability of selecting a pen that is not defective is 28/30 for the first pick, 27/29 for the second pick, and 26/28 for the third pick.
Therefore, the probability that none of the pens is defective is (28/30) * (27/29) * (26/28) = 0.794.
So the probability that at least 1 of the pens is defective is 1 - 0.794 = 0.206.