Final answer:
CSM can typically be configured to work with the Service Portal, Sales Portal, and Marketing Portal. These portals are designed to manage customer interactions, sales activities, and marketing campaigns respectively.
Step-by-step explanation:
The student's question seems to relate to the configuration of a Customer Service Management (CSM) solution with different types of portals. Particularly, the question is asking which portals can be configured to work with CSM. The CSM can usually be configured to integrate with various types of portals that are relevant to customer service and interaction. Typically, CSM solutions are designed to work with a Service Portal, which allows customers to look for information, get support, and submit service requests or incidents. They might also integrate with a Sales Portal, where sales-related activities and customer interactions are managed. The third portal may depend on the specific CSM platform, but often there is an integration possibility with a Marketing Portal, which handles marketing campaigns and leads management. A Finance Portal is usually less common in direct CSM configurations.
Therefore, the correct options would be:
- Sales Portal
- Marketing Portal
- Service Portal