Final answer:
The incorrect statement about ensuring the dignity of residents is C) Treating residents with condescension and disregard. It is essential to respect their privacy, allow them choices, and provide compassionate, culturally sensitive care. So, the correct answer is option c.
Step-by-step explanation:
The statement about ensuring the dignity of residents that is incorrect is: C) Treating residents with condescension and disregard. Ensuring the dignity of residents involves respecting their privacy and confidentiality, allowing them to make choices and be involved in their care, and providing care in a compassionate and culturally sensitive manner. Respecting the dignity of residents is essential in healthcare settings and helps promote a supportive and healing environment.