Final answer:
A dental assistant should respond empathetically to a patient embarrassed about their teeth by acknowledging their feelings and reassuring them of receiving supportive and non-judgmental care.
Step-by-step explanation:
To show empathy, the dental assistant should respond in a way that acknowledges the patient's feelings and offers support. A good response might be, "I understand that you're feeling embarrassed, but you're in great hands. We see all kinds of dental issues here, and our goal is to help you achieve a healthy and confident smile. We'll take care of you and make sure you're comfortable every step of the way." This approach assures the patient that their concern is valid, but also that it is a common issue that the dental professional is equipped to handle. It's important to make the patient feel at ease and secure in the knowledge that they will be supported throughout their dental care.