Question

Which of the following is the best rationale for why nurse managers provide evaluation and feedback to nurses?

a) To establish a hierarchy within the organization
b) To motivate employees through fear
c) To improve performance and promote professional development
d) To create competition among staff

Answer 1

The optimal rationale for nurse managers providing evaluation and feedback to nurses is to improve performance and facilitate professional development. This strategy ensures the continuous improvement of healthcare services by fostering skill enhancement and aligning with organizational goals. The correct option is C.

Step-by-step explanation:

The best rationale for why nurse managers provide evaluation and feedback to nurses is c) To improve performance and promote professional development. Evaluation and feedback are crucial for continuous improvement in any professional field, especially in healthcare where the stakes are high.

Instead of establishing a hierarchy or creating competition among staff, the primary goal of performance appraisals, including 360-degree feedback appraisals, is to motivate employees to enhance their skills, thus improving job performance and contributing to the overall quality of patient care.

Performance appraisals can identify areas where nurses excel and areas where they might need additional training or development. Moreover, effective evaluations create an environment where open communication and trust can lead to positive changes within the organization, in contrast to instigating fear or competitive dissonance.

In an ideal setting, such appraisals contribute to making the workplace a 'best place' to work, align with the organization's culture, and lead an organization towards achieving its goals by emphasizing collective values and teamwork.