Question

What is happening when a medical receptionist reminds a patient to call and schedule her annual physical exam?

a) The receptionist is violating patient privacy.
b) The receptionist is providing medical advice.
c) The receptionist is promoting preventive care.
d) The receptionist is overstepping professional boundaries.

Answer 1

When a medical receptionist reminds a patient to call and schedule her annual physical exam, it is an example of the receptionist promoting preventive care. It is not a violation of patient privacy.

Step-by-step explanation:

When a medical receptionist reminds a patient to call and schedule her annual physical exam, it is an example of the receptionist promoting preventive care. This is because the receptionist is reminding the patient to take action for her own health and well-being. It is not a violation of patient privacy because the receptionist is not sharing any confidential medical information.