Final answer:
The C.A.R.E.S.S model is a communication guideline (option c) used to ensure clear, articulate, relevant, evident, specific, and sincere interactions, especially valuable in professional settings like healthcare and counseling.
Step-by-step explanation:
The C.A.R.E.S.S model stands for a set of guidelines aimed at helping individuals practice effective communication, particularly when participating in sensitive or challenging conversations. The acronym stands for Clear, Articulate, Relevant, Evident, Specific, and Sincere, encapsulating essential components for ensuring that communication is understood and received as intended.
- Clear: ensuring the message is understandable and unambiguous.
- Articulate: expressing oneself in an effective way, using appropriate language and tone.
- Relevant: ensuring that the information provided is pertinent to the topic or situation at hand.
- Evident: making certain that any claims or assertions are supported by evidence or examples.
- Specific: providing detailed and precise information rather than being vague.
- Sincere: communicating genuinely, with authenticity and honesty.
This model is particularly useful in fields such as healthcare, counseling, human resources, and any professional setting where sensitive or critical communication is frequently necessary.