Final answer:
The main reason that patients return to a certain hospital when in need of additional care is positive previous experiences. This includes factors such as good communication, personalized care, excellent outcomes, and trustworthiness.
Step-by-step explanation:
The main reason that patients return to a certain hospital when in need of additional care is positive previous experiences. When patients have had positive experiences with a hospital, such as receiving good quality care and having a good relationship with their healthcare providers, they are more likely to return to that hospital for future care. This includes factors such as good communication, personalized care, excellent outcomes, and trustworthiness.