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The medical assistant is providing discharge instructions for a patient who is visually impaired. Which of the following actions should the medical assistant take?

a. Provide written instructions only
b. Speak loudly to ensure the patient hears
c. Use verbal and written instructions and offer assistance as needed
d. Disregard visual impairment, as it doesn't affect discharge instructions

1 Answer

7 votes

Final answer:

The medical assistant should provide both verbal and written instructions and offer any necessary assistance to a visually impaired patient. Sidewalk ramps and Braille signs are forms of accessibility and required accommodations under the ADA.

Step-by-step explanation:

A medical assistant should use verbal and written instructions and offer assistance as needed when providing discharge instructions for a patient who is visually impaired. It's crucial to ensure that all instructions are clearly understood by the patient, regardless of their visual impairment. Therefore, the correct response is c. Use verbal and written instructions and offer assistance as needed. This approach aligns with the principles of the Americans with Disabilities Act (ADA), ensuring accessibility and accommodation for people with disabilities.

Sidewalk Ramps and Braille Signs

  • Sidewalk ramps and Braille signs are both examples of forms of accessibility for people with disabilities and are accommodations required by the ADA. This means the correct answer to the second part of the question is d. both b and c, as these features are designed to improve accessibility and comply with the ADA guidelines.
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