Final answer:
Social norms are the expected behaviors and thoughts within a society, varying by culture, social class, and setting. They act as unwritten rules for how individuals should behave in social situations, and cultural scripts provide a blueprint for these behaviors in specific settings.
Step-by-step explanation:
Social norms for expressing emotion are based on culture, social class, relationships, and settings. The correct answer to the fill-in-the-blank question is 'b) social norms'. These are sets of group expectations that dictate appropriate thoughts and behaviors within a society.
A social norm is an understood rule for accepted and expected behavior in social contexts. These norms often vary widely across different cultures and social groups. For example, greeting behaviors, such as making eye contact or using specific gestures like shaking hands, are influenced by cultural norms. These behaviors can also be dependent on the setting one is in, such as a casual meeting versus a formal interview.
cultural scripts are related to social norms, as they offer a blueprint for behavior in certain situations based on a person's role within the culture. They guide how one should act in various social scenarios, like the first day at school or when dining out in different countries. These scripts are the underlying codes of conduct that help individuals navigate social situations comfortably and appropriately.