Final answer:
Dealing with complaints involves acknowledging them, not ignoring, encouraging, nor filing them anonymously. It refers to the process of addressing customer grievances to provide a resolution and improve services.
Step-by-step explanation:
When dealing with complaints, "Complaining/Dealing with complaints to complain/to make a complaint" means acknowledging complaints. This involves receiving, reviewing, and responding to customer grievances in an effective and professional manner.
The goal is to address the issue raised by the complaint, provide a satisfactory resolution if possible, and improve the service or product based on the feedback received. Ignoring complaints would lead to customer dissatisfaction and could harm the reputation of the business.