Final answer:
When a pharmacy technician triages customer needs, they prioritize customer inquiries based on urgency.
Step-by-step explanation:
When a pharmacy technician triages customer needs, they prioritize customer inquiries. This involves assessing the urgency of each inquiry and determining the appropriate order in which to address them. For example, if a customer has a question about a medication interaction, the technician would prioritize that inquiry over dispensing medications or performing diagnostic tests.