Final answer:
An agency must have a license to operate and provide care, which is true. This ensures they meet standards and regulations for quality and safety in healthcare.
Step-by-step explanation:
It is true that an agency must have a license to operate and provide care. This includes a wide range of organizations such as nonprofit health organizations, private hospitals, and governmental agencies like Health and Social Services.
Licensing ensures that these agencies meet the minimum standards for providing healthcare services and comply with regulations. The purpose of the licensing process is to protect public health and to guarantee a certain level of quality and safety in healthcare.