Question

A medical assistant is checking in a patient who is hearing impaired. what actions should assistant take?

Answer 1

When checking in a hearing impaired patient, a medical assistant should speak slowly and clearly, provide visual aids, and accommodate the patient's preferred method of communication.

Step-by-step explanation:

When checking in a patient who is hearing impaired, a medical assistant should take several actions to ensure effective communication. These actions may include:

1. Speaking slowly and clearly, using simple language and avoiding medical jargon.
2. Using visual aids such as written instructions or diagrams to supplement verbal communication.
3. Providing accommodations such as a sign language interpreter or written communication if necessary.
4. Being aware of the patient's preferred method of communication, such as lip reading or using hearing aids, and accommodating accordingly.
5. Respecting the patient's autonomy and involving them in decision-making by asking for their input and preferences.