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What is the dominant characteristic of a learning organization?

A. Failures viewed as opportunities to make change
B. Quick and effective benchmarking of performance against competitors
C. Reliance on internal experience and institutional wisdom
D. Importance of gathering and using feedback from stakeholders

User Lou Bagel
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Final answer:

The dominant characteristic of a learning organization is its transformative approach to failures, viewing them as opportunities for change. This quality supports the organization's ongoing improvement and adaptability, underlined by the importance of feedback from stakeholders and a growth mindset.

Step-by-step explanation:

The dominant characteristic of a learning organization is best described by its ability to transform failures into opportunities for change and improvement. Organizations that embody this characteristic do not merely tolerate mistakes; they actively dissect them to foster innovation and learning. This approach aligns well with providing developmental opportunities for followers in an organization and addressing the individual growth needs of employees, as noted by Schyns, Kroon, & Moors (2008). Emphasizing the importance of a growth mindset, stakeholders at all levels contribute to and benefit from continuous learning and adaptability, which are crucial in a learning organization.

In addition, this adaptive characteristic underscores the value of using feedback from stakeholders to improve processes and outcomes, similar to how feedback mechanisms are essential in biological organisms for maintaining internal environments, as per concept 2.C.1. By valuing and utilizing stakeholder feedback, a learning organization can evolve and stay ahead of the competition, making this dynamic approach its most distinctive feature.

User IGili
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