Question

You can create a standard change from an incident by clicking on the "Create Standard

Change" UI Action in an incident form.
A. True
B. False

Answer 1

You cannot create a standard change from an incident by clicking on the 'Create StandardChange' UI Action in an incident form. B. False

Step-by-step explanation:

You cannot create a standard change from an incident by clicking on the 'Create StandardChange' UI Action in an incident form.

Standard changes are pre-approved changes to the IT infrastructure that follow a specific procedure and do not require additional approvals. They are used for routine, low-risk changes that have been previously defined and documented.

In contrast, an incident refers to an unplanned interruption or reduction in the quality of an IT service. Incidents require investigation, diagnosis, and resolution to restore normal service operations as quickly as possible.