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Which of the following are valid problem states? (Choose all that apply.)

A. Fix in progress
B. Pending
C. On Hold
D. Canceled
E. New

1 Answer

4 votes

Final answer:

Valid problem states include 'Fix in progress,' 'Pending,' 'On Hold,' and 'New.' These represent various stages of dealing with an issue in issue tracking systems, with 'Canceled' being a final state and not considered ongoing.

Step-by-step explanation:

The question pertains to the identification of valid problem states in a computational or project management context. The problem states can represent different stages of a ticket or task lifecycle in an issue tracking or project management system.

Valid problem states that can apply include:

  • A. Fix in progress - This indicates that work is currently being done to resolve the issue.
  • B. Pending - The problem is awaiting action or a decision before it proceeds.
  • C. On Hold - Work on the problem has been temporarily stopped, possibly due to external dependencies or other prioritization.
  • D. Canceled - The issue has been terminated or dismissed and is typically considered an end state rather than an ongoing problem state.
  • E. New - This state signifies that the problem has been reported and logged but has not yet been addressed.

Therefore, A, B, C, and E are all valid problem states, while 'Canceled' is a final state and may not be considered ongoing.

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