Final answer:
Making an article visible in the featured content section typically involves adding the article to the appropriate list or table, selecting a Featured checkbox in the article's settings or by adding a new record in the "Featured Content" or "Knowledge Base Featured" tables. The exact steps can differ based on the content management system in use.
Step-by-step explanation:
To make an article visible in the featured content section, there are specific steps you must follow depending on the content management system or knowledge base you are using. Here are the general steps that you might encounter:
- Add the article to the featured content related list in a knowledge base. This often involves manually selecting the article and assigning it to a feature category or list.
- Select the Featured checkbox in the article settings. Some systems have a checkbox or a toggle that you mark to indicate that an article should be featured.
- Add a new record to the "Featured Content" table. In some content management systems, there might be a dedicated table where you register items as featured content.
- Add a new record to the "Knowledge Base Featured" table. If the system separates general featured content from knowledge base specific items, this option would be relevant.
The process can vary, so it's essential to refer to the specific instructions or help documentation for the platform you are using.