Final answer:
During Sprint planning, if the team's workload exceeds their capacity, they can reallocate resources, escalate the issue, or adjust the Sprint backlog.
Step-by-step explanation:
When the workload exceeds the team's capacity during Sprint planning, the team can take several actions:
- Reallocate resources: The team can identify inessential tasks or tasks with less priority and shift resources to the most critical tasks.
- Escalate the issue: The team can communicate the situation to the project manager or the Scrum Master, highlighting the workload issue and discussing possible solutions.
- Adjust the Sprint: The team can revisit the Sprint backlog and reprioritize or remove some items to bring the workload within the team's capacity.