Final answer:
When EDT documents are timing out, you should check the network connectivity, server performance, the size of the documents, firewall settings, and EDT system configuration.
Step-by-step explanation:
If documents in the Electronic Data Transfer (EDT) are timing out, there are several issues that you should check to resolve the problem:
- Network connectivity: Verify that there is a stable network connection between the client and server machines.
- Server performance: Check the server for high usage, which could be affecting its responsiveness.
- Document size: Large documents may take longer to transfer, leading to timeouts. Consider compressing the documents or increasing the timeout settings.
- Firewall and security settings: Ensure that firewalls or security applications are not blocking the transmission.
- EDT system configuration: Verify the configuration settings within the EDT system are correct and not causing the timeouts.
By methodically checking these aspects, you can identify and correct the issue causing timeouts during document transfers in an EDT system.