Question

While an OTR® is working with a client on vocational training in a community-based setting, the client becomes frustrated with a computer task and states, "I am too slow at the computer; I can't do this." The OTR responds, "I notice that you take your time to be very careful not to make mistakes while you are working. I am sure that employers would think that is a positive quality in a job candidate." Which interpersonal strategy does the OTR's statement exemplify?

A. Interpretation
B. Metaphor
C. Reframing
D. Encouragement

Answer 1

The OTR's response to the client's frustration with computer tasks is an example of 'reframing', where a negative perspective is shifted to highlight a positive quality. The correct option is C.

Step-by-step explanation:

While an OTR® is working with a client on vocational training in a community-based setting, and the client expresses frustration with their speed at computer tasks, the OTR's response utilizes an interpersonal strategy specifically known as reframing. Instead of agreeing with the client's negative self-assessment, the OTR takes the observable fact that the client is careful to avoid mistakes and suggests that this care is a valuable asset in the job market. This shifts the perspective from a negative to a positive trait without dismissing the client's experience.

The OTR's statement exemplifies the interpersonal strategy of reframing. Reframing involves helping someone see a situation from a different perspective or in a more positive light. In this case, the OTR reframes the client's frustration with being slow at the computer as a positive quality of being careful and avoiding mistakes, which employers would value in a job candidate.