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_____ is a method that provides organizations tools to improve the capability of their business processes, and some examples of these techniques are control charts, failure mode, effects analysis, and process mapping:

A) Total Quality Management (TQM)
B) Lean Six Sigma
C) Business Process Reengineering (BPR)
D) Just-in-Time (JIT)

1 Answer

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Final answer:

Lean Six Sigma is a method that provides organizations tools to improve the capability of their business processes through techniques such as control charts, failure mode effects analysis, and process mapping.

Step-by-step explanation:

The method that provides organizations tools to improve the capability of their business processes, and includes techniques such as control charts, failure mode effects analysis, and process mapping is Lean Six Sigma.

Lean Six Sigma is a combination of two methodologies: Lean, which focuses on eliminating waste and improving efficiency, and Six Sigma, which aims to reduce variation and defects in processes. It is commonly used in industries such as manufacturing, healthcare, and finance to enhance quality and productivity.

For example, control charts are a visual tool used in Lean Six Sigma to monitor and analyze process performance over time, while failure mode effects analysis helps identify and prioritize potential failures in a process. Process mapping, on the other hand, involves creating a visual representation of a process to identify improvement opportunities and streamline operations.

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