Final answer:
The truth of the statement depends on company policies, but generally companies may extend the initial business period for service providers if retraining is needed due to poor service.
Step-by-step explanation:
The statement, "We may choose to extend the period during which we offer you initial business if a customer cancels for poor service, and retraining is required," is situational and the truth of it would depend on the specific policies of a company. However, generally in business, a company may opt to extend an offer of initial business to a service provider if there has been an issue with service quality that necessitates retraining. This is done to ensure that the service provider meets the company's standards before ending the initial business period.