Final answer:
The 'Scanner does not respond' error suggests communication issues between the scanner and the computer. Solutions include ensuring power and cable connections, updating scanner drivers, and using troubleshooting tools.
Step-by-step explanation:
When you encounter the error 'Scanner does not respond,' it suggests that the computer is unable to communicate with the scanner. This could be due to various reasons, such as the scanner being turned off, the connection cable being loose or damaged, driver issues, or software problems.
Steps to Troubleshoot 'Scanner Does Not Respond' Error
- Check if the scanner is powered on and properly connected to the computer.
- Ensure the connection cables are not loose and are functioning correctly. Try using a different USB port or replacing the cable if necessary.
- Update or reinstall the scanner drivers. You can download the latest drivers from the manufacturer's website.
- Restart both the computer and the scanner to refresh the connection.
- If the issue persists, use the scanner and printing troubleshooting tools provided by the operating system.
- Contact the scanner manufacturer’s customer support for further assistance.