Final answer:
When coaching team members who are not active post-rush, remind them of the importance of teamwork and recovery process, suggest specific tasks, and explain the value of their work for overall team efficiency.
Step-by-step explanation:
Addressing team members who are not actively participating after a peak period involves a coaching approach that fosters a proactive and collaborative team environment. The best method is to gently remind them of the importance of teamwork and the recovery process after a rush. It would be beneficial to suggest specific tasks they can help with and explain why their contribution is valuable for overall efficiency.
For example, you could approach the individuals and say, 'I noticed you're both available right now. We could really use your help with restocking and cleaning the makeline to prepare for the next rush. Your participation is crucial in making sure we're ready and able to provide the best service possible.'
Using positive reinforcement and clear communication, showing appreciation for their efforts, and setting an example by being proactive yourself will encourage them to stay engaged during all stages of operation.