Final answer:
In business communications, especially when following up on a sale, it's crucial to be persistent, clear, and professional. It's also essential to maintain a positive relationship with contacts through regular communication that isn't always self-serving. To reassure potential buyers with imperfect information, provide testimonials, guarantees, and detailed product information.
Step-by-step explanation:
When you call a sold person or potential client, it's important to remember several key communication strategies. First, be persistent but not annoying, as potential clients are often busy but may be receptive to your call if it offers something they need. Next, ensure your communication is clear, concise, and professional. Avoid using text language and always have a specific subject line for your emails that allows the recipient to easily remember the context of your correspondence.
Regularly connect with contacts and offer them information or invitations without always expecting something in return. This maintains a positive relationship for when you do need to reach out for assistance or business. When ending a call or email, have a polite closing line and a professional complimentary close, followed by your full name. This reinforces the professional nature of your communication.
In the context of providing reassurance to potential buyers facing imperfect information, there are several strategies a seller might employ. The seller can showcase testimonials and reviews from other satisfied customers, offer a money-back guarantee or warranty, and provide clear, comprehensive information about the product or service. These steps can help bridge the gap created by imperfect information and build trust with the potential buyer.